Industry Cater - Retail

The intense growth has made it imperative for the Retail industry to leverage technology to provide better customer service and keep pace with the changes in the business environment. Over the years Industry has been looking to implement cutting edge technologies to improve operations, putting severe pressure on the Information Technology to help the end users in bringing more efficient applications to support them.

Macsoft has acquired Retail domain expertise through years of exposure and association with various clients. This has been supported well by the fact that Macsoft has the technical expertise to handle challenges that are part of today's industry dynamics. Macsoft has been able to overcome all the challenges faced and deliver a quality product that meets and exceeds customer expectations. Retail Practice at Macsoft is a blend of technocrats with good exposure to the Retail domain. The group has been innovative and solutions oriented in building and maintaining applications in Retail space.

Macsoft has been involved in all the phases of the project lifecycle on the Retail domain: Requirements Elicitation and Analysis, Architecture and Design, Development, Testing, Re-Architecture and Re-Engineering client implementations, Production support and User documentation. Macsoft's domain knowledge and understanding of the Retail vertical coupled with our experience in this domain Innovating over a period has enabled us to offer to our customer unmatched value proposition. Macsoft has provided end to end solutions in various retail sub domain such as Point of Sale, Merchandizing, Store Management, Ecommerce and Consumer Experience.

The retail Practice has good expertise in implementing PCI data security standards (DSS) and has built customized reporting solution (analytical and ad-hoc reports) for POS sub area considering the ARTS data model as reference. Macsoft has excelled in working on a product which helps retail industry to analyze data and provide solutions to improve the profitability. The group has good knowledge with some of the tools like ORDM, Microsoft Dynamics and OFBIZ and has expertise in mobilizing solutions, integrating applications with Barcode, RFID, and various payment gateways.

Store Management
Macsoft has good expertise in development of Stores Management applications for retail industry. The core application developed supports the management of store plan, shelf availability, perishable fulfillment, item performance and buyer managed pricing.

Macsoft has provided space planning solution which helps the retail chains in structuring new/existing stores in effective manner We have also developed a tool which helps in identifying the placement of perishable and non perishable products Macsoft has worked on a business requirement which helps store manager to identify the availability of shelf space and store the stocked items. Another application developed for client helps store manager to forecast movement of items and this in turn helps in reducing the stock out situation for a fast moving item. The other features include transfer of cashiers, store manager/supervisor's responsibilities for a period of time and identify the performance of selected item both in terms of revenue and quantity sold.

Point of Sales
Macsoft has implemented features relating to point of sales for retail industry, which addresses order processing, back order and special order management, shopping card and sales & return of goods.

Macsoft has provided touch based order processing solution which provides facility for grouping and categorization of product and implemented generation of purchase orders from sales order for back order quantities. Macsoft has also implemented feature to track club gift card usage of a member. There is shopping card comparison feature which provides details like number and amount of shopping card that has been activated, reloads and redeemed by day for the selected business unit and week. The solution also addresses situations relating to return goods which include authorization, receive the material and return to vendor which includes the reason for the same.

Macsoft has worked on various key functionalities relating to Merchandizing for retail industry and has implemented features relating to pricing, promotional event planning, marking down prices to improve profitability.

The other features in merchandizing implemented relates to pricing for items through a roll back plan mechanism which means reducing price of an item for certain period either during clearance sale or seasonal sale. Apart from this additional features implemented helps manager at central location to send updated price list for all stores at different location in various countries based on seasonal and promotional events. Macsoft has hands on experience in developing different verticals of B2B applications like warehouse membership program, Lead Sales Management, Acquisition Management & Cost Estimation for acquisition setup etc.

Macsoft has worked on building a product for its client which helps to mark down the prices of seasonal goods at right time to improve the profitability. The product has in-built feature which helps in replacement of item or items with another item while controlling inventory to achieve maximum sales. We have also provided a feature for planning an event for a store which also has a work flow mechanism for approving or rejecting the events that was planned.

Macsoft has been involved in developing E-Commerce applications using various technologies like Power Builder, Java, ASP, .Net, Open source tools etc and E-Commerce tool such as Microsoft E-Commerce Server. Macsoft has successfully integrated applications with different secured standard payment gateway like Cyber Source 2002, PayPal, EVALON, ACH Commerce, Concord, Certegy, Payment Tech etc. We are also well versed in implementing multi currency and multilingual support for the ecommerce application. We have rich set of ecommerce related re-usable asset in J2EE and Microsoft platform which has helped in developing cost effective, quick time to market ecommerce applications. The Retail group has worked on development of application that had features of online shopping cart for purchase of products, online inventory and payment details etc.

Consumer Experience
Macsoft has worked on consolidation of various application features available in many applications to one single mobile based application. This consolidated application integrates retailers, manufactures and consumers real time. This application can be seamlessly integrated with native applications on mobile devices.

The application has various features like providing location based shopping information, filtering data based on user preferences, sharing of information via social networking channel. This has a feature to provide instant information to consumers on all sales information (coupons, rebate, discount, and deals) as soon as it is announced. The features for retailers helps them to advertise within the application and also provide in store information to consumers. The application has facility for retailers and manufactures to update their catalogue and sale information through the website. The retailers and manufactures can track various metrics pertaining to consumer behavior

Technologies Enterprise JAVA
Java EE, Web / Rich Internet Applications, Open Source (Spring, Hibernate), SOA, ESB, SOAP/REST, OSGi, SWT, Eclipse

Rich Internet Applications
HTML 5, GWT, Sencha extJS, Dojo, Adobe Flash / Flex, jQuery, Data Vizualization and Charts

Microsoft Technologies
C#, ASP.NET, WebForms, Silverlight, WPF, WCF, WF, SharePoint, MS SQL Server / SSIS / SSAS / SSRS, Visual Studio, TFS

Linux, low-level programming, PHP, Perl, MySQL, Apache, Memcache, Zend, Apache, Varnish

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